Voice over Internet Protocol (VoIP) utilises the internet through the phone system, so it is very easy to connect your remote users back to your head office. Using a VPN (Virtual Private Network) your staff can have their office direct number ring them at home, cost-free, and they can see immediately which other users are on the phone or voicemail. Your managers can even attain call statistics (such as how many calls made) as if the user was in the office.
Pinnacle will manage obtaining the numbers and ensure they are ready to be used in the way your business requested to receive the benefits.
One call - your telecoms answered!