At Pinnacle we pride ourselves on a proven track record of delivering successful projects. Whether it is a new IT system, telephone network or office relocation our expert team of Project Managers and engineers are with you every step of the way, ensuring we deliver on time and on budget.
Each project has its unique challenges. That is why our dedicated and highly trained Project Managers tailor their approach to the individual demands of each installation, upgrade or office move. Using the flexible PRINCE2 methodology, we closely monitor risks and resources while keeping you informed of progress at all stages.
IT and PBX Installations
Once you sign an agreement with the Sales team, they hand you over to our expert Project Managers who organise all aspects of your installation or upgrade and have overall responsibility for the project until completion.
Firstly, meetings with Pinnacle Project Managers establish your exact requirements and desired timescale for completion. A detailed schedule of works is then produced and, after final customer approval, the new system is prepared to your precise specifications.
To minimise disruption, as many components as possible are assembled and tested in-house at Pinnacle before being shipped to your office for installation.
After the installation we arrange training for your staff and follow-up visits by our engineers where further tweaks to the system can be made if required. Once the installation or upgrade is complete, the Project Manager hands you over to our Support Team who handle on-going technical advice and system maintenance.
Moving is always stressful, but with Pinnacle’s help you can be up and running in no time. Detailed planning, thorough documentation and constant communication are our watchwords. We work with you to establish timescales and priorities. We mitigate risk through detailed backup plans. We can even install temporary systems to minimise downtime if required. We have years of experience so whether you’re moving across the Atlantic or around the corner you can rest assured you are in safe hands.